Welcome to Figital.x (the “Site”), operated by Figital.x (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of https://figitalx.com/
and our related products, software, and consulting solutions (the “Services”).
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, discontinue use immediately.
Use of Our Services
You agree to use the Site and Services only for lawful and legitimate business purposes. You will not:
• Violate any applicable laws or regulations
• Access or attempt to access secure portions of our systems without authorization
• Upload or transmit malicious code, bots, spam, or exploits
• Interfere with the operation or security of the Site or Services
We reserve the right to terminate or restrict access at our discretion if these rules are violated.
Service Agreements & Payments
All Services delivered by Figital.x require a separate signed Service Agreement. This includes:
• Defined scoped deliverables
• Project timelines
• Fees and billing milestones
Payment is processed separate from this Site following a sales call or agreement between parties.
Recurring service fees may apply for continued system hosting, AI agent operation, automation maintenance, and technical support. These terms will be specified directly in the Service Agreement.
Intellectual Property
All content on the Site and within our deliverables—including designs, software, AI models, workflows, training data, strategy documents, visuals, and brand assets—is owned by Figital.x or licensed for our use.
You may not copy, distribute, reverse engineer, or create derivative works without our written permission.
AI Voice Calling & Recording Compliance
Some Figital.x solutions include:
• AI voice agents
• Automated outbound calling
• Lead qualification and appointment scheduling
• Call recording for quality and training
We comply with applicable consent laws, including Canadian and international telecommunication regulations. Clients must ensure that:
• contacts provided to the system have legally-obtained consent
• call recordings and personal data collection are disclosed to their customers
• their use of our Services follows all jurisdictional privacy laws (e.g., CASL, TCPA, GDPR)
Figital.x is not responsible for any legal issues arising from improper contact lists, consent failures, or misuse of calling automations by a client.
Third-Party Tools and Integrations
We use reputable third-party platforms to help power our Services (e.g., cloud providers, CRM systems, voice telecom services). These third parties operate independently, and your use of them is subject to their terms and policies.
Figital.x is not liable for downtime, service changes, data breaches, or errors caused by third-party systems.
No Guaranteed Outcomes
We develop intelligent systems designed to improve efficiency and business process performance. Results depend on many factors outside our control.
We do not guarantee:
• revenue increases
• lead volume or sales conversion
• uptime of external systems
• specific business outcomes
Disclaimers
The Site and Services are provided “as-is” and “as-available.”
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement.
Site content may include errors or outdated information. Access may be interrupted without notice.
Limitation of Liability
To the fullest extent permitted by law:
• Figital.x shall not be liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability relating to any claim shall not exceed the amount paid to us in the prior 3 months
This remains true even if we have been advised of possible damages.
Indemnification
You agree to indemnify and hold harmless Figital.x, its employees, and contractors from all claims, damages, losses, or expenses arising from:
• your business decisions based on our Services
• your misuse of the Services or Site
• compliance failures, especially regarding outbound calling and data consent
• breach of these Terms
Governing Law + Jurisdiction
These Terms are governed by the laws of Ontario and the federal laws of Canada.
Any dispute shall be heard exclusively in the courts located in Toronto, Ontario, Canada.
Changes to the Terms
We may update these Terms at any time. Updated versions will be posted here with a revised Effective Date. Continued use indicates acceptance.
Contact Information
Figital.x
19 Grand Trunk Crescent
Toronto, ON
Canada
Email: info@figitalx.com